Refund and Cancellation Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Thank you for choosing Ajcon Global Services Limited (“Ajcon”, “we”, “our”, “us”).
We value your trust and strive to deliver high-quality financial and advisory services.
This Refund and Cancellation Policy outlines the terms governing refund requests and cancellations related to our online and offline services available through www.ajcononline.com.
1. Scope of Policy
This policy applies to all users, clients, and subscribers who purchase or avail of any service, consultation, advisory package, or product offered by Ajcon Global Services Limited through our official platforms or authorized representatives.
2. Services Covered
Our services may include, but are not limited to:
- Investment Advisory Services
- Research Reports and Market Insights
- Portfolio Management and Analysis
- Training or Educational Subscriptions
- Financial Consultation and Advisory Sessions
3. Cancellation Policy
Once a user subscribes to or purchases a service, cancellation requests can only be considered under the following conditions:
- If the service has not yet been initiated or delivered.
- If the cancellation request is made within 24 hours of payment and before service commencement.
- If Ajcon is unable to deliver the promised service due to unforeseen technical or operational reasons.
All cancellation requests must be submitted in writing to support@ajconglobal.com with proof of purchase.
4. Refund Policy
Refunds will be processed only under legitimate circumstances as outlined below:
- Full refund if Ajcon cancels or fails to deliver a service for reasons solely attributable to us.
- Partial refund (if applicable) in cases where only a portion of the service has been delivered.
- No refund shall be provided once a service has been delivered, accessed, or used by the customer.
Refunds, if approved, will be processed to the original payment method within 7–10 working days of approval.
5. Non-Refundable Services
The following services are non-refundable once initiated:
- Customized research reports and investment recommendations
- Consulting and advisory calls or sessions
- Portfolio analysis and management services
- Market data subscriptions or analytical tools
- Any service that has been partially or fully delivered
6. Delayed or Missing Refunds
If you have not received a refund after the approved timeline:
- First, check your bank or payment account again.
- Then contact your bank or payment provider as it may take additional time before the refund is posted.
- If you have done all of this and still have not received your refund, please contact us at support@ajconglobal.com.
7. Disputes and Chargebacks
In case of any payment-related dispute or chargeback initiated by the user, Ajcon reserves the right to:
- Review the transaction and service delivery records.
- Reject refund claims if services have been utilized or accessed.
- Take appropriate legal action in case of fraudulent or malicious disputes.
8. Modifications to This Policy
Ajcon reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice.
The revised version will be posted on this page with a new “Last Updated” date.
9. Contact Information
For any queries, cancellation requests, or refund-related issues, please contact:
Ajcon Global Services Limited
Registered Office: 408, A-2, Shah & Nahar Industrial Estate,
Lower Parel (W), Mumbai – 400013, Maharashtra, India
📧 support@ajconglobal.com
🌐 www.ajcononline.com
© Ajcon Global Services Limited. All Rights Reserved.
